Privacy Policy
This Privacy Policy describes how Maxpet Store (the “Site” or “we”) collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site.
Contact
After reviewing this policy, if you have additional questions, want more information about our privacy practices, or would like to make a complaint, please contact us by e-mail at [your email] or by mail using the details provided below:
Maxpet Store
Eternitveien 10, 3470 Slemmestad, Norway
Collecting Personal Information
When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support. In this Privacy Policy, we refer to any information about an identifiable individual as “Personal Information.”
Device Information
Purpose of collection: To load the Site accurately for you and to perform analytics on Site usage to optimize our Site.
Source of collection: Collected automatically when you access our Site using cookies, log files, web beacons, tags, or pixels.
Disclosure for a business purpose: Shared with our processor Shopify and other relevant service providers.
Personal Information collected: Version of web browser, IP address, time zone, cookie information, what sites or products you view, search terms, and how you interact with the Site.
Order Information
Purpose of collection: To provide products or services to you, process payment information, arrange for shipping, provide invoices and order confirmations, communicate with you, and screen for potential risk or fraud.
Source of collection: Collected from you.
Disclosure for a business purpose: Shared with our processor Shopify and other relevant service providers such as payment gateways and shipping providers.
Personal Information collected: Name, billing address, shipping address, payment information (including credit card numbers and other payment types accepted), email address, and phone number.
Customer Support Information
Purpose of collection: To provide customer support.
Source of collection: Collected from you.
Disclosure for a business purpose: Shared with customer support service providers if applicable.
Personal Information collected: Any information necessary to assist with customer support inquiries.
Minors
The Site is not intended for individuals under the age of 18. We do not intentionally collect Personal Information from children. If you are a parent or guardian and believe your child has provided us with Personal Information, please contact us to request deletion.
Sharing Personal Information
We share your Personal Information with service providers to help us provide our services and fulfill our contracts with you.
We use Shopify to power our online store.
We may share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant, or other lawful request for information, or to protect our rights.
Behavioural Advertising
We use your Personal Information to provide targeted advertisements or marketing communications we believe may be of interest to you.
We use Google Analytics to help understand how customers use the Site.
We may share information about your use of the Site, purchases, and interactions with ads on other websites with advertising partners.
You can opt out of targeted advertising by adjusting your preferences in your browser or device settings.
Using Personal Information
We use your Personal Information to provide our services, which include offering products for sale, processing payments, shipping orders, and keeping you updated on new products, services, and offers.
Lawful Basis
If you are a resident of the European Economic Area (EEA), we process your Personal Information under lawful bases, including your consent, performance of contract, compliance with legal obligations, protection of vital interests, public interest, or legitimate interests.
Retention
When you place an order through the Site, we retain your Personal Information for our records unless and until you ask us to erase it.
Automatic Decision-Making
We do not engage in fully automated decision-making that has a legal or otherwise significant effect using customer data. Shopify may use limited automated decision-making to prevent fraud.
Selling Personal Information
We do not sell Personal Information, as defined by the California Consumer Privacy Act (CCPA).
Your Rights GDPR
If you are a resident of the EEA, you have the right to access, correct, update, or erase your Personal Information. To exercise these rights, please contact us.
CCPA
If you are a resident of California, you have the right to access, correct, update, or erase your Personal Information. To exercise these rights, please contact us.
Cookies
A cookie is a small amount of information downloaded to your computer or device when you visit our Site. We use different types of cookies to optimize your experience on our Site and provide our services.
Necessary Cookies
Used for session management, security, and ensuring the Site functions properly.
Reporting and Analytics Cookies
Used for tracking visitor behavior, site performance, and improving user experience. You can control and manage cookies in your browser settings.
Do Not Track
We do not alter our data collection and usage practices when we detect a "Do Not Track" signal from your browser.
Changes
We may update this Privacy Policy from time to time to reflect changes to our practices or for other operational, legal, or regulatory reasons.
Complaints
If you would like to make a complaint, please contact us. If you are not satisfied with our response, you may lodge a complaint with the relevant data protection authority.
Last updated: [Date]