Return/Refund Policy

We have a 30-day return policy, which means you have 30 days after receiving your item to

request a return.

 

Eligibility for Returns

Items must be in the same condition as received—unworn or unused, with tags, and in their

original packaging.

 

A receipt or proof of purchase is required.

To start a return, please contact our support team. If your return is approved, a return shipping

label and instructions will be provided. Items sent without prior approval will not be accepted.

For any return-related inquiries, feel free to reach out to our

team.

 

Damages and Issues

Inspect your order upon arrival and report any defects, damages, or incorrect items immediately

so the issue can be resolved.

Exceptions / Non-Returnable Items

• Certain items cannot be returned, including:

• Perishable goods (e.g., food, flowers, plants)

• Custom products (e.g., special orders, personalized items)

• Personal care items (e.g., beauty products)

• Hazardous materials, flammable liquids, or gases

• Returns on sale items or gift cards are not accepted.Exchanges

To exchange an item, return the original item first. Once the return is approved, a separate

purchase for the new item must be made.

Refunds

Once the returned item is received and inspected, approval for a refund will be determined. If

approved, refunds will be processed to the original payment method. Processing times may vary

depending on the bank or credit card company.